1. Home
  2. Privacy Policy
SSL Secured Written in Bengali January 2026 No selling of data to third parties

Sportybets Privacy Policy — How Your Information Is Collected and Protected

Your security at Sportybets goes beyond payments — protecting your personal information matters just as much to us. This page clearly explains what data we collect, why we collect it, where it is stored, and what rights you have.

Last Updated: 1 January 2026 Language: Bengali
Table of Contents

How Sportybets protects your data — 6 core principles

Here's a quick overview of the key points before you read the full details

SSL 256-bit Encryption

Every connection on Sportybets is protected with bank-grade 256-bit SSL encryption. Your password, payment details, and personal information are never transmitted to our servers as plain text — they're always encrypted.

No selling of data to third parties

Sportybets never sells your name, phone number, address, or transaction details to advertisers or any third party. Your information is used solely to improve the platform's services.

Minimal Data Collection

Sportybets collects only the information that's necessary — nothing more. No personal data is requested beyond what's needed for registration, payment processing, and KYC verification.

Regular Security Audits

Sportybets' security systems are regularly audited by independent third-party experts. Any vulnerabilities identified are addressed promptly.

Data deletion after a defined period

After an account is closed, Sportybets deletes your personal data within a defined period. Some data may be retained for legal compliance purposes, but it is kept in a secure archive.

A clear policy in Bengali

Sportybets believes a privacy policy should be written in language everyone can understand. That is why the entire policy is written in Bengali — without complex legal jargon.

1What data do we collect?

Sportybets collects two types of information from you — data you provide directly, and data collected automatically while you use the platform. Full details of what is collected in each case are listed below.

Information Collected During Registration & Verification
  • Identity information: Full name, date of birth, and nationality. Required for age verification and KYC.
  • Contact Details: Mobile number and email address. Used for sending OTPs and account notifications.
  • ID: A photo of your NID or birth registration certificate. Required for KYC verification prior to your first withdrawal.
  • Address: Current address (district and division). Used to verify geo-restrictions.
  • Payment information: Mobile banking number or bank account number. Used for processing deposits and withdrawals. Full card numbers or PINs are never stored.
Information Collected Automatically During Use
  • Device Information: Device type, operating system, and browser version. Used to detect unusual device changes on a single account.
  • IP address: Your IP address is recorded at login to help detect fraud and unauthorised access.
  • Betting activity: Which markets you select, bet amounts, and win/loss history. Used to improve the platform and monitor responsible gambling.
  • Session & Navigation Data: How long you spend on the platform and which pages you visit most. Used to improve the user experience.

Please Note: Sportybets will never call or message you asking for your bKash/Nagad PIN, OTP, card number, or password. If you receive any such message, report it immediately to support@sportybets.click.

2How is the collected data used?

Sportybets uses your data only for specific, clearly defined, and legitimate purposes. Every purpose is listed below — no hidden agendas.

Data Type Purpose of Use Legal Basis
Identity information Age verification, KYC completion, and prevention of duplicate accounts Legal Obligations
Contact Information Sending OTPs, important notifications, and support communications Contract Performance
Payment Information Processing deposits and withdrawals, fraud prevention Contract Performance
Betting Activity Odds calculation, responsible gambling monitoring, and bonus calculation Legitimate Interest
Device & IP Information Security verification and detection of suspicious activity Legitimate Interest
Session Data Platform improvement and enhancing user experience Legitimate Interest

Sportybets may use your email or phone number to send promotional messages — but only with your consent. You can opt out of marketing communications during registration or through your account settings. Once consent is withdrawn, Sportybets will stop all marketing communications immediately.

3Sharing Data with Third Parties

Sportybets does not sell your data to any advertisers or data brokers. However, limited information is shared with trusted partners as necessary to operate the service.

  • Payment Providers: Mobile banking services including bKash, Nagad, and Rocket receive only the minimum data necessary to process transactions. They each operate under their own separate privacy policies.
  • KYC Verification Services: Licensed third-party services may be used for identity verification. These providers are contractually obligated to keep your data confidential.
  • Technology infrastructure: Cloud server and database service providers may access data to a limited extent for server maintenance purposes. They operate under strict data protection agreements with Sportybets.
  • Legal & Regulatory Authorities: Information may be disclosed in response to court orders, licensing authority requests, or other legal obligations. Where possible, users will be notified in advance.
  • Anti-money laundering: Transaction data may be shared with relevant authorities in connection with financial crime investigations.

To be clear: Sportybets does not sell, rent, or transfer your data to marketing companies, data brokers, or advertising networks. Doing so would be a direct violation of our core principles.

4Data storage, security & retention

This section explains in detail where Sportybets stores your data, how long it is kept, and how it is kept secure.

Security measures
  • Transit Encryption: All data transmitted from your device to Sportybets' servers is encrypted using TLS 1.3 protocol.
  • Data-at-Rest Encryption: Sensitive data stored in the database is protected with AES-256 encryption.
  • Access Control: Only authorised staff can access specific data within Sportybets' internal systems — through role-based access controls.
  • Regular Security Testing: Regular penetration testing and vulnerability assessments are conducted by independent third-party security experts.
  • Data Backup: Regular encrypted backups are stored to protect against server failures.
How long is data retained?
Data Type Retention Period Reason
Account information For the duration of active account + 5 years Legal Obligations
Transaction Records 7 Years Financial regulatory obligations
KYC Documents 5 years after account closure Anti-money laundering regulations
Betting history 3 Years Dispute Resolution & Analytics
Chat Logs 1 Year Improving support quality
Marketing consent records 3 years after consent is withdrawn Legal Evidence Retention

Once the retention period expires, Sportybets securely deletes or anonymizes your data so that it can no longer be used to identify you.

5Cookies & Tracking Technologies

Cookies are used on the Sportybets website and app. Cookies are small text files stored in your browser — they maintain your login session, remember your preferences, and help monitor site performance.

Cookie Type Purpose Validity Can it be disabled?
Essential Cookies Maintaining login sessions, security verification Upon session end No — the site cannot function without these
Functional cookies Remembering language preferences and theme settings 1 Year Yes
Analytics Cookies Page visits, session duration tracking 2 years Yes
Security Cookies CSRF protection and fraud detection Session-based No

You can disable non-essential cookies through your browser settings. Keep in mind that doing so may affect certain features — such as login sessions not persisting or language preferences being reset. Sportybets does not use any third-party advertising cookies.

6Your rights over your data

Sportybets believes you should have full control over your own data. Your rights are outlined below — contact support directly to exercise any of them.

Right to access your data

You have the right to know what information Sportybets holds about you. Submit a request and you'll receive a full data summary within 30 days.

Right to Rectification

If any of your information is incorrect, you may request a correction. Some details can be updated directly from your account settings.

Right to Erasure

After your account is closed and the legal retention period has ended, you may request that your data be deleted.

Right to Object to Processing

You may object to processing based on legitimate interests. You can opt out of marketing communications at any time.

Right to Data Portability

Request a copy of your stored data in a machine-readable format (JSON or CSV) — it will be provided within 30 days.

Right to Restrict Processing

If the accuracy of your data is disputed or a complaint is under review, you may request that processing be temporarily restricted.

To exercise these rights, email support@sportybets.click. Use "Privacy Request" as the subject line and clearly state which right you wish to exercise. Sportybets will respond within 30 days.

7Contact Us About Privacy

If you have questions about this Privacy Policy, suspect a data breach, or wish to exercise your rights, please contact Sportybets' data protection team.

Data Protection Email
support@sportybets.click
Subject: "Privacy Request"
Live Chat Support
Directly within the app
24/7 Support in Bengali

Policy Updates: If Sportybets updates this Privacy Policy, a notice will be posted on the site and sent to your registered email. For significant changes, you will be notified at least 30 days before they take effect. Continued use of the platform after any changes constitutes acceptance of the updated policy.

For more information related to this Privacy Policy Terms & Conditions and Responsible gambling Read the page.

Get Started Safely

Your data is safe with Sportybets — join now

Now that you know our privacy policy, sign up with confidence. At Sportybets, every piece of your information is handled with care. No hidden terms, no data selling.

Free Registration App Download

SSL Secured · Data Never Sold · Betting for 18+ Only

FAQs

Want to know more beyond the Privacy Policy?

Claiming the Sportybets welcome bonus is straightforward, but there are a few steps you'll need to follow carefully.

Step 1: Complete Registration
Create a new account at Sportybets. Complete registration with your name, mobile number, and email. Please note — the welcome bonus is for new accounts only and is not available if you already have an existing account.

Step 2: Go to the Cashier and Select a Method
Log in to your account and click the deposit button. Select bKash, Nagad, or your preferred payment method.

Step 3: Select a Bonus or Enter a Code
The deposit form includes a "Bonus" or "Promo Code" field — enter your active voucher code there if you have one. In some cases, the welcome bonus may be applied automatically even without a code.

Step 4: Make the Minimum Deposit
To qualify for the bonus, a minimum deposit of ৳1,000 is typically required — though this amount may vary depending on the active offer. The bonus will be credited to your balance once the deposit is confirmed.

Before Using Your Bonus, Here's What You Should Know: Welcome bonuses cannot be withdrawn directly — the specified rollover requirements must be met first. See the voucher page for full bonus offer details.

The minimum bet amount at Sportybets varies by market type — it is not the same across all markets.

Sports Betting: The minimum bet in standard Sports Betting markets starts from ৳10. This limit applies across all major markets including cricket, football, and tennis.

Accumulator Bet: For multi-event bets, a total stake of ৳10 is all that's required. However, if the potential payout is high, Sportybets may apply separate limits.

Live Betting: The minimum bet during live matches is generally ৳50 — because live odds change rapidly and the processing cost for smaller bets is comparatively higher.

Casino Games: Slots start from ৳5. Live Casino tables generally have a minimum of ৳50.

The minimum bet limit may change from time to time — particularly during special events or promotions. For the latest information, check the minimum amount shown on screen when placing a bet.
বাংলা