It's simpler than it sounds. After receiving a bonus on Sportybets, you can't withdraw that bonus amount directly — you first need to place bets a certain number of times. This is known as the wagering requirement or rollover condition.
Here's how the calculation works:
Say you deposit ৳1,000 and receive a 100% bonus — that's an extra ৳1,000, giving you ৳2,000 in total. If the wagering requirement is 10x, you'll need to place a total of ৳20,000 (2,000 × 10) in bets before you can withdraw.
Which bets count toward wagering:
Where to track your progress:
Log in to your Sportybets account and go to the Bonuses or My Promotions section — the wagering progress for each active bonus is displayed as a percentage.
Validity: Bonuses generally come with a 30-day validity period — if the wagering requirement isn't met within this time, the bonus will be forfeited. To view the specific terms for each offer, Voucher Page View.
Here's how the calculation works:
Say you deposit ৳1,000 and receive a 100% bonus — that's an extra ৳1,000, giving you ৳2,000 in total. If the wagering requirement is 10x, you'll need to place a total of ৳20,000 (2,000 × 10) in bets before you can withdraw.
Which bets count toward wagering:
- ✓For Sports Betting, bets with odds of 1.50 or higher typically count toward the wagering requirement.
- ✓Casino slots generally count at 100%.
- ✓Live Casino wagers may count at 10%–50% — this varies by game category.
- ✗Cancelled or drawn bets do not count.
Where to track your progress:
Log in to your Sportybets account and go to the Bonuses or My Promotions section — the wagering progress for each active bonus is displayed as a percentage.
Validity: Bonuses generally come with a 30-day validity period — if the wagering requirement isn't met within this time, the bonus will be forfeited. To view the specific terms for each offer, Voucher Page View.
Minimum Deposit Amount on Sportybets ৳500. This limit applies to all payment methods — whether you use bKash, Nagad, or Rocket, the minimum deposit is ৳500.
Details by payment method:
For the Welcome Bonus:
To claim the 100% welcome bonus on your first deposit, you need to deposit a minimum of ৳500. The maximum bonus is ৳10,000, so a ৳5,000 deposit earns you up to ৳5,000 in bonus funds.
If you have trouble with a deposit:
If the amount hasn't reflected in your balance, contact Sportybets Live Chat directly with your bKash transaction ID. For a detailed payment guide, Payment Page View.
Details by payment method:
- ৳bKash: Minimum ৳500, maximum ৳25,000 per transaction. Payments are typically credited within 5–15 minutes.
- ৳Nagad: Minimum ৳500. Nagad's own daily limits also apply.
- ৳Rocket (DBBL): Minimum ৳500. Transactions may take 10–20 minutes to process.
For the Welcome Bonus:
To claim the 100% welcome bonus on your first deposit, you need to deposit a minimum of ৳500. The maximum bonus is ৳10,000, so a ৳5,000 deposit earns you up to ৳5,000 in bonus funds.
If you have trouble with a deposit:
If the amount hasn't reflected in your balance, contact Sportybets Live Chat directly with your bKash transaction ID. For a detailed payment guide, Payment Page View.
Withdrawing from Sportybets is a straightforward process — however, you'll need to complete KYC verification before your first withdrawal.
Withdrawal Steps:
How Long It Takes:
Minimum withdrawal: ৳500.
When KYC Verification Is Required:
Before your first withdrawal, upload photos of both the front and back of your NID along with a selfie. This can be done from Settings > Verification.
If your withdrawal is stuck: Withdrawals may be held if the wagering requirement hasn't been met or if your KYC is incomplete. Contact support@sportybets.click for assistance.
Withdrawal Steps:
- 1Log in to Sportybets and go to the Cashier / Wallet section.
- 2Click on the "Withdraw" or "Withdrawal" option.
- 3Select your payment method (bKash, Nagad, etc.).
- 4Enter your registered mobile number and the amount.
- 5Confirm the request — you may receive an OTP.
How Long It Takes:
- ✓Standard Withdrawal: Processed within 1–24 hours.
- ✓First Withdrawal (including KYC verification): 24–48 hours.
- ✓Large amounts (৳50,000 or more): additional verification may be required.
Minimum withdrawal: ৳500.
When KYC Verification Is Required:
Before your first withdrawal, upload photos of both the front and back of your NID along with a selfie. This can be done from Settings > Verification.
If your withdrawal is stuck: Withdrawals may be held if the wagering requirement hasn't been met or if your KYC is incomplete. Contact support@sportybets.click for assistance.
Some details on your Sportybets account can be updated by yourself, while others require assistance from support.
You Can Change These Yourself:
To change your mobile number:
To change your name:
The name you registered with is tied to your KYC verification, so any name change must be requested through support. You'll need to provide proof of your correct name as it appears on your NID. Send an email to support@sportybets.click.
Date of birth change: Once KYC verification is complete, your date of birth cannot be changed on your own — corrections can only be made through support.
You Can Change These Yourself:
- ✓Profile Photo
- ✓Email Address (subject to verification)
- ✓Password
- ✓Communication Preferences & Language Settings
To change your mobile number:
- 1Log in to the Sportybets app or website.
- 2Go to Settings > Personal Information.
- 3Click the "Edit" icon next to your mobile number.
- 4Enter your new number — an OTP will be sent to both your old and new numbers.
- 5Confirm with both OTPs.
To change your name:
The name you registered with is tied to your KYC verification, so any name change must be requested through support. You'll need to provide proof of your correct name as it appears on your NID. Send an email to support@sportybets.click.
Date of birth change: Once KYC verification is complete, your date of birth cannot be changed on your own — corrections can only be made through support.
Resetting your password on Sportybets is quick and easy — it takes under 5 minutes. There are two options: mobile OTP or email link.
Reset via Mobile OTP:
Reset via Email:
Choose email instead of your mobile number. A reset link will be sent to your registered email address — the link is valid for 30 minutes.
If you don't receive the OTP:
Tips for Creating a New Password:
Use a strong password with at least 8 characters, combining uppercase and lowercase letters, numbers, and a special character (e.g., @, #, !). Avoid using your date of birth or mobile number.
Reset via Mobile OTP:
- 1Go to the Sportybets login page and click the "Forgot Password?" link.
- 2Enter your registered mobile number and click "Send OTP".
- 3A 6-digit OTP will be sent to your phone — valid for 5 minutes only.
- 4Enter your OTP and set a new password.
- 5Confirm your new password — reset complete.
Reset via Email:
Choose email instead of your mobile number. A reset link will be sent to your registered email address — the link is valid for 30 minutes.
If you don't receive the OTP:
- !Check your spam folder (for email).
- !Wait 1 minute, then click "Resend OTP".
- !If it still doesn't arrive, email support@sportybets.click.
Tips for Creating a New Password:
Use a strong password with at least 8 characters, combining uppercase and lowercase letters, numbers, and a special character (e.g., @, #, !). Avoid using your date of birth or mobile number.
The Sportybets app crashing or closing unexpectedly can usually be fixed quickly.
Try These Steps First:
To Update the App:
The Sportybets app isn't on the Google Play Store — you need to download the APK directly. If an older version is crashing, Download Page Download and install the latest APK from there. Before installing, you'll need to enable Settings > Security > Unknown Sources.
Reinstall:
Android Version Issues:
The Sportybets app requires Android 6.0 or above. If you have trouble on an older phone, open sportybets.click in your browser and play on the mobile version.
If the issue persists, email support@sportybets.click with your app version number and phone model.
Try These Steps First:
- 1Fully close the app (remove it from the background as well) and reopen it.
- 2Restart your phone — this alone often resolves the issue.
- 3On your phone, go to Settings > Apps > Sportybets and clear the cache.
- 4Check your internet connection — try both Wi-Fi and mobile data.
To Update the App:
The Sportybets app isn't on the Google Play Store — you need to download the APK directly. If an older version is crashing, Download Page Download and install the latest APK from there. Before installing, you'll need to enable Settings > Security > Unknown Sources.
Reinstall:
- 1Uninstall the old app.
- 2Download Page Download the latest APK from there.
- 3Once the download is complete, tap the file to install.
- 4Log in as usual — your balance and betting history will be fully intact.
Android Version Issues:
The Sportybets app requires Android 6.0 or above. If you have trouble on an older phone, open sportybets.click in your browser and play on the mobile version.
If the issue persists, email support@sportybets.click with your app version number and phone model.
Per Sportybets policy, each person may only register one account. Opening multiple accounts under the same identity is strictly prohibited.
For Two Family Members with Separate Accounts:
Two separate individuals — such as a husband and wife or two brothers — may each open their own account, provided that:
Sportybets does not automatically flag two logins from the same device as a problem — family members may share a phone.
Not Allowed:
Consequences of Duplicate Accounts:
Sportybets' system automatically detects multiple accounts originating from the same device or payment method. If caught, all associated accounts may be suspended and any accumulated bonuses forfeited. If you have any concerns, contact support in advance.
For Two Family Members with Separate Accounts:
Two separate individuals — such as a husband and wife or two brothers — may each open their own account, provided that:
- ✓Each account must have its own mobile number.
- ✓Each person must have their own unique email address.
- ✓Each person has their own NID, and KYC verification is completed separately for each account.
- ✓Each account must have its own payment method.
Sportybets does not automatically flag two logins from the same device as a problem — family members may share a phone.
Not Allowed:
- ✗Two accounts under the same NID — strictly prohibited.
- ✗Opening a new account just to claim a bonus — if detected, both accounts may be permanently suspended.
- ✗Opening an account in someone else's name and using it yourself.
Consequences of Duplicate Accounts:
Sportybets' system automatically detects multiple accounts originating from the same device or payment method. If caught, all associated accounts may be suspended and any accumulated bonuses forfeited. If you have any concerns, contact support in advance.